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Department IT Manager

Position Information

Position Details

Position Number 39080
Class Title Department IT Manager
Job Description

Under the supervision of the Assistant Director HRIS, this position is responsible for the design, development, integration, documentation, and maintenance of all computer applications systems for the Human Resources Department. This includes management of HR virtual servers, workstations, and network systems and their security. It requires the ability to effectively manage computer system integration with university resources and the various software applications within HR.

Coordinate activities and day-to-day troubleshooting of software, hardware and network issues within the HR department to ensure computer information systems needs are being met. This includes understanding the business process in the department and developing recommendations for improving efficiency and productivity using university computing resources.

Create and maintain Human Resources Internet and Intranet sites and stay trained in current technology and practices.

Assist and train Human Resources staff in the use of software packages used in the office, especially the Microsoft Office suite.

Ensure that new users are assigned proper access rights to directories and files pertaining to their positions, and that former users no longer have access to Human Resources data.

Responsible for inventory of computer equipment, software licenses and workstations. This includes making fiscally responsible purchases as needed and maintaining a rotation of workstations to ensure systems are replaced as needed.

Analyze the current use and understanding of computer application systems in the department, perform software maintenance and upgrades for the department, and develop any additional documentation or procedures needed to ensure their proper use.

Act as HR’s technical lead over HR’s network environment.

Automate HR procedures where possible. This includes developing new procedures and suggesting improvements to old procedures as technology and information needs change. Work with commercial software or hardware vendors to smoothly integrate any purchased software/hardware into the existing computer environment. This includes mapping current data structures to the new or updated environment and application testing. The ability to clearly communicate any problem to vendor representative and effectively coordinate a resolution is also required.

Minimum Qualifications

Bachelor’s degree and five years of information technology experience.

Additional Minimum Requirements

Strong customer service and troubleshooting skills.
Experience using WordPress for maintaining websites.
Advanced level of experience with Microsoft Office Suite.

Special Conditions

This position is designated as essential to the operations of the University and the individual holding this position is designated as essential personnel and is expected to respond, as directed by their supervisor, to emergency or operational situations.

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer

Equal Employment Opportunity Employer

As an equal opportunity/affirmative action employer, UCF encourages all qualified applicants to apply, including women, veterans, individuals with disabilities, and members of traditionally underrepresented populations. UCF's Equal Opportunity Statement can be viewed at: As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.

FTE 1.0-Full-Time
Requisition Number 402818
Job Open Date 10/13/2017
Job Close Date 11/17/2017
Open until filled Yes
Division Admin & Finance
College/Area Not Applicable
Department Human Resources - HRIS
Annual Salary Negotiable
Type of Appointment Regular
If Visiting A&P, please specify timeframe
Job Category A&P
Work Schedule
Work Location Orlando (Main)
Quick Link

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a bachelor's degree and five years of information technology experience?
    • Yes
    • No

Optional & Required Documents

Required Documents
Optional Documents
  1. Curriculum Vitae/Resume
  2. Cover Letter
  3. Other Doc 1
  4. Other Doc 2
  5. Other Doc 3
  6. Other Doc 4