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Senior Library Technical Assistant

Position Information

Position Details

Position Number 37641
Class Title Senior Library Technical Assistant
Job Description

Serves in a courteous, tactful manner as a liaison between faculty, staff and students for the Borrowing and Document Delivery Services of Library materials. Performs advanced bibliographic searching with sophisticated reference sources. Maintains extensive knowledge of Interlibrary Loan and Document Delivery Services (ILL/DDS) policies and procedures nationwide. Acquires and maintains a high degree of proficiency in searching ILL/DDS software and hardware. Delivery books throughout
campus using a bicycle and interact/promote the library to faculty. Manages the ILL/DDS web pages and presence across the UCF Libraries website. Write blogs regarding ILL/DDS.

Processes ILL/DDS requests from UCF Faculty, Staff, Students and other libraries for returnables and
non-returnable materials. Examines incoming requests for completeness, correcting citations and
communicating when necessary with the patron/other libraries. Verifies questionable citations. Searches and fills UCF owned materials for Document Delivery Requests and Lending requests. Sends requests using numerous software applications. Maintains performance standard (goal) set by the ILL/DDS unit to strive to process requests within 4 hours of receipt. Consults with the ILL/DDS Librarian on questionable items.

Delivery materials to Faculty offices throughout the main campus; promoting library services

Answers and responds to telephone calls, walk-in patrons, text messages and emails.

Serves as Web Editor for department, responsible for managing ILL/DDS’s presence across the website and writing blogs

Performs other duties as assigned

Minimum Qualifications

A high school diploma and four years of appropriate experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience. If minimum requirements of the position do not require post high school education, an applicant is not required to provide the information on the application.

Additional Minimum Requirements

Library, computer skills and/or public service experience; ability to work well with others; have excellent communication skills; flexibility; team skills.

Veterans’ Preference

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit

Special Conditions

This position does not require college credits. If the selected applicant claims college credit on the application for this position, an official transcript from the accredited institution must be provided within 30 days of the hire date. This applies whether the applicant is a new hire or promoted from among current UCF employees.

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.

Equal Employment Opportunity Employer

As an equal opportunity/affirmative action employer, UCF encourages all qualified applicants to apply, including women, veterans, individuals with disabilities, and members of traditionally underrepresented populations. UCF's Equal Opportunity Statement can be viewed at: As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.

FTE 1.0-Full-Time
Requisition Number 009479
Job Open Date 04/13/2018
Job Close Date 05/17/2018
Open Until Filled No
Division Academic Affairs
College/Area Information Technologies and Resources (ITR)
Department ITR - Library
Annual Salary $25,348.32
Type of Appointment for Staff Regular
If temporary, time limited, emergency, or multi -year contract, please specify timeframe
Job Category Staff
Additional Application Materials Required
Work Schedule

Monday through Friday, 8:00am – 5:00pm; flexible.

Work Location Orlando (Main)
Quick Link

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a high school diploma/GED and four years of appropriate experience? Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
    • Yes
    • No
  2. * Will you now or in the the future require sponsorship for employment visa status (e.g. H-1B visa status)?
    • Yes
    • No

Optional & Required Documents

Required Documents
Optional Documents
  1. Curriculum Vitae/Resume
  2. Cover Letter
  3. Other Doc 1
  4. Other Doc 2
  5. Other Doc 3